Job Description
Job Description
**Summary**
Avanade is growing, and we seek motivated and engaged people to help clients shape human\-centred, AI\-enabled solutions that deliver meaningful business outcomes .
As a Business Analyst, you won’t just document requirements — you’ll help shape meaningful, human\-centred solutions powered by data and AI as part of our Shared Services team . You’ll partner with clients, designers, engineers and product teams to understand user needs, translate them into practical solutions, and deliver outcomes that are intuitive for people and intelligent through technology.
**What you’ll do:**
* Elicit, define and manage functional and non\-functional requirements with strong traceability
* Translate business needs into user stories, process models and system\-level specifications
* Identify change impacts from new processes, systems and ways of working
* Create clear documentation and artefacts that enable delivery teams
* Facilitate workshops, refinements and co\-design sessions with stakeholders, delivery teams and end users
* Analyse and redesign end\-to\-end business processes with a focus on gaps, efficiency and experience
* Balance user desirability, business viability and technical feasibility
* Identify opportunities for automation, optimisation and AI augmentation
* Lead collaborative sessions that drive shared understanding and decision making
* Support UAT, readiness, adoption activities and implementation support
* Work in Agile environments using Azure DevOps, Jira and Confluence
* Use AI tools such as M365 Copilot to enhance analysis, documentation and insight generation
Qualification
**Skills and Exeprience**
**What** **you’ll** **bring**
* Strong experience in Business Analysis within digital or technology environments
* Proven ability to apply human\-centred design or design thinking approaches
* Excellent facilitation, communication and stakeholder engagement skills
* Experience in Agile delivery environments and tools
* Foundational understanding of organisational change management, including impact, adoption, readiness and user enablement
* Familiarity with AI tools and applied use cases in business contexts
* Experience using M365 Copilot for productivity and analysis
* Understanding of prompt engineering, AI\-assisted requirements workflows and Responsible AI practices
**Preferred Work Experience:**
* 5\+ years of experience supporting client outcomes
**The difference in this role:**
* Move beyond requirements gathering into experience and outcome design
* Use AI not just as a tool, but as a capability embedded in solutions
* Help organisations transition to human\-centred, AI\-enabled ways of working
* Combine business analysis with a change mindset so solutions are understood, adopted and embedded