Director, Credit Risk Strategy

Questrade Financial Group (QFG), through its companies \- Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting\-edge technology to help Canadians become much more financially successful and secure. At QFG, we combine human\-centric collaboration with AI\-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work. Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG. What’s in it for you as an employee of QFG? * Health \& wellbeing resources and programs * Paid vacation, personal, and sick days for work\-life balance * Competitive compensation and benefits packages * Work\-life balance in a hybrid environment with at least 3 days in office * Career growth and development opportunities * Opportunities to contribute to community causes * Work with diverse team members in an inclusive and collaborative environment This job posting is for an existing vacancy We’re looking for our next Director, Credit Risk Strategy. Could It Be You? The Director, Credit Risk Strategy will lead a team that leverages data and analytics to develop and execute credit strategies across the life cycle for secured and unsecured credit portfolios. These strategies will enable profitable growth while maintaining a portfolio loss profile that is consistent with the enterprise risk appetite. This role will play an integral part of product launches and ongoing management of various bank lending products. The mandate for this role will also involve support for developing credit policies, credit models and credit strategy for lending products, as well as developing, maintaining and running IFRS 9/ECL models. This role partners closely with our enterprise partners in product, sales, finance, technology, operations and customer experience to ensure a seamless customer and merchant experience and profitable revenue growth. Need more details? Keep reading… **In this role, responsibilities include but are not limited to:** * Leading a best\-in\-class credit risk management team that continuously improves credit adjudication and optimizes approval rates, minimizes customer friction and delivers exceptional risk adjusted yield. * Developing credit strategies and policies (e.g., adjudication, collection, line management, etc.). * End\-to\-end responsibility for IFRS 9 Credit Modeling. * Arrears forecasting and credit stress testing. * Implementing models and strategy into production. * Developing and maintaining documentation for models and strategy * Demonstrating strong leadership creating an employee culture of empowerment, encouragement, and on\-going development. * Providing mentorship to team members to excel in their roles and future opportunities. * Developing and implementing life time value based credit adjudication and account management strategies. * Assisting in the development, and maintaining credit risk models. * Ensuring appropriate controls for change management within decision\-engines. * Providing subject matter expertise on managing credit risk in the portfolios. * Managing key vendor relationships. * Developing and implementing foundational testing for optimizing limit assignment and pricing. * Monitoring, tracking and reporting credit strategy performance. * Incorporating appropriate industry benchmarks into the portfolio reporting suite. * Monitoring, identifying and escalating material credit risks and trends, taking ownership of action plans to mitigate losses. * Producing actionable business insights through the analysis of data. * Supporting Legal and Compliance to deliver AML and reporting regulatory requirements. * Collaborating with a broad range of internal and external stakeholders including those in Risk Management, Finance, Software Development, Product Management and Operations. So are YOU our next Director, Credit Risk Strategy? You are if you… * Have a University Degree in a quantitative field, Statistics Economics, Business, Engineering or equivalent. * Have 7\+ years risk management experience in the financial services/fintech industry * Have 5\-7\+ years of experience in a leadership capacity * Have a combined minimum of 10\+ years of experience analyzing credit data, implementing credit risk strategies, and making strategic recommendations to senior management. * Have a strong understanding of consumer credit card industry and products, credit business fundamentals, knowledge of P\&L reporting and the credit lifecycle. * Have experience with credit adjudication platforms, parameter settings and rules management. * Have experience with strategy development tools. * Have strong statistical knowledge with a proven track record of working with other business leaders from across the organization to drive analytically based strategies. * Have experience with machine learning and predictive model development and application. * Have knowledge of secured and unsecured credit data and Key Performance metrics. * Have strong communications skills both written and verbal * Have an ability to see the big picture while being comfortable with day to day responsibilities * Have the ability to gather, analyze, organize, document and present information in a succinct and organized manner **Compensation Information:** * Base salary range: $ 185,000\- $225,000 * The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full\-Time Permanent roles. Sounds like you? Click below to apply! \#LI\-Hybrid \#LI\-DB1 At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us. Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.